I don’t know who said it or where I heard it, but I’ve always believed in this business mantra – “If you take care of your people, your people will take care of you.” (If you Google it, there are many people who claim to be the authors of this great phrase.)
Taking care of your people should be the top objective of any business owner, in my opinion, but it is not. It starts with fair pay benefits, but it doesn’t end there. Training and communication are also huge factors in developing great team members, but personal and professional development is what turns team members into leaders.
Taking care of your workforce requires more time, attention, and energy than ever. And the best way to get results is putting a plan in place that promotes personal and professional development. Then, you need to invest in it.
All of our team members attend Dale Carnegie Training, from top to bottom. I highly recommend this for your company too, regardless of the organization; B2C, B2B, B2G, or Non-Profit. JJ White and his team help guide our folks when they first sign up to be a Madison+Main-iac.
But continuing that process over time is equally important, so that you can build a culture of personal and professional development to boost morale and productivity. Happy people do a better job. It’s just that simple.
Speaking of taking care of my people, we’ll be working all day Tuesday of next week with Becky Lakin to work on our own professional and personal progress. We’re leaving our daily grind behind and Becky will be there to teach us how to create a high-performing team that inspires collective creativity.
Becky is a People & Culture and Corporate Citizenship leader who helps organizations align who they say they are (marketing) with who they really are (culture) and who they aspire to become (strategic vision). She refers to it as organizational authenticity – and knows it to be what customers and clients are increasingly requiring: Companies to do what they say, say what they do – and do it for more than just money. For more info on Becky’s work, you can check out her bio on her website.
I’m excited to return next week to your inboxes and share what we learned about ourselves, each other, and our shared potential.