If You Take Care Of Your People, Your People Will Take Care Of You
I don’t know who said it or where I heard it, but I’ve always believed in this business mantra – “If you take care of your people, your people will take care of you.” (If you Google it, there are many people who claim to be the authors of this great phrase.)
Taking care of your people should be the top objective of any business owner, in my opinion, but it is not. It starts with fair pay benefits, but it doesn’t end there. Training and communication are also huge factors in developing great team members, but personal and professional development is what turns team members into leaders.
Taking care of your workforce requires more time, attention, and energy than ever. And the best way to get results is putting a plan in place that promotes personal and professional development. Then, you need to invest in it.
All of our team members attend Dale Carnegie Training, from top to bottom. I highly recommend this for your company too, regardless of the organization; B2C, B2B, B2G, or Non-Profit. JJ White and his team help guide our folks when they first sign up to be a Madison+Main-iac.
But continuing that process over time is equally important, so that you can build a culture of personal and professional development to boost morale and productivity. Happy people do a better job. It’s just that simple.
Speaking of taking care of my people, we’ll be working all day Tuesday of next week with Becky Lakin to work on our own professional and personal progress. We’re leaving our daily grind behind and Becky will be there to teach us how to create a high-performing team that inspires collective creativity.
Becky is a People & Culture and Corporate Citizenship leader who helps organizations align who they say they are (marketing) with who they really are (culture) and who they aspire to become (strategic vision). She refers to it as organizational authenticity – and knows it to be what customers and clients are increasingly requiring: Companies to do what they say, say what they do – and do it for more than just money. For more info on Becky’s work, you can check out her bio on her website.
I’m excited to return next week to your inboxes and share what we learned about ourselves, each other, and our shared potential.
KEEPING IT CLEAN
On Monday, a few of the Madison+Main-iacs traded their laptops for Lysol as we held our office cleanup party. Spring may not be for a while, but it’s never too early to get ahead on tidying up around the place. And you know what they say about a team that cleans together…we all end up with sore backs.
WASH, CUT, AND CORE
On Tuesday, some of the team met with our client High Point Barbershop & Shave Parlor for their CORE facilitation (not for a trim). While they know how to cut hair, we know how to help get more people in their chairs. We collaborated with them on their vision and plan for projects, and can’t wait to see where things lead.
ON A ROLL
For the last two weeks, we’ve shared the news of a few new clients of ours, and this edition of the Weekly Report is no different. We’d like to welcome our two newest clients — River City Trial Solutions and Riverstone! River City Trial Solutions is a litigation support and technology company that provides cutting-edge electronic trial presentations, trial consulting, and pretrial services, from the discovery phase to a verdict. Riverstone builds with thoughtful construction management, experienced general contracting, and heart-led teams. Happy to have the opportunity to work with you both!
INC. 5000 AWARDS
On Thursday, it was a fun evening at Salisbury Country Club as representatives from many of the 38 companies in Richmond joined together for the Inc. 5000 Awards. Those in attendance made the Inc. 5000 list as some of the fastest-growing private companies in America. Madison+Main is very grateful for the recognition and opportunity to celebrate with good company. (Or should I say, “good companies?”)
RUNNING THROUGH IDEAS
This morning, I had the coffee brewing early when I called in for my semi-regular segment on Richmond’s Morning News with John Reid on WRVA. There are plenty of cool things to do in and around RVA this weekend, so I gave John and his audience a few ideas on how to have some fun this weekend.
The Madison+Main-iacs presented our client VCU Development & Alumni Relations with a couple of concepts for their upcoming event. Our team was tasked with raising awareness for the Massey Challenge, where individuals or teams can dedicate their miles in the Ukrop’s Monument Avenue 10K to lifesaving cancer research by signing up. Overall, the meeting was a great opportunity to run through our collective ideas and start prepping for the project to be built out.
A FEW OF OUR FAVORITE EVENTS
1930s Dinner Series
6011 E. Timber Ridge Road
Mount Crawford, VA 22841
January 22 & 29 | By Reservation
Travel back in time every Sunday in January at CrossKeys Vineyards! Enjoy entrees and side dishes inspired by the classic cuisine of the 1930s at their 1930s Dinner Series. Reservations are required at a cost of $45 per person.
The RVA Home Show
Carroll Plumbing & Heating, Inc.
13191 Dawn Boulevard
Doswell, VA 22841
January 28 | 10 a.m. – 5 p.m.
January 29 | 10 a.m. – 4 p.m.
Head to the RVA Home Show at the Meadow Event Park to learn more about all your plumbing, HVAC, and indoor air quality needs. Visit Carroll Plumbing & Heating, Inc. at Booth #404 to meet their team!
“Your culture is your brand.” — Tony Hsieh, Zappos Founder